Welcome to Clovari Fragrances. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our website.

1. General

By accessing or using this website, you agree to the terms and conditions outlined below. If you do not agree to these terms, please do not use our services.

2. Products and Orders

• Product Availability: All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time without notice.
• Order Acceptance: Once an order is placed, you will receive an order confirmation. However, the acceptance of your order and completion of the sale occur only after the product has been shipped.
• Pricing: All prices listed are in Pakistani Rupees (PKR) and are subject to change without prior notice. We strive to ensure accurate pricing, but errors may occur, and we reserve the right to correct any errors or inaccuracies.

3. Payments

We accept payments through Cash on Delivery and Direct Bank Transfers. By providing payment information, you represent and warrant that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion.

4. Shipping

• Shipping Fees: A flat shipping fee of PKR 300 is applied to all orders within Pakistan.
• Delivery Time: Orders are delivered within 3 to 5 business days, though times may vary based on location and circumstances outside of our control. Please refer to our Shipping Policy for more information.

5. Returns and Exchanges

We aim to provide high-quality products, but if you are unsatisfied with your purchase, please contact us within 7 days of receiving your order to initiate a return or exchange. Products must be in their original, unused condition to qualify for a return. Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part.

6. Intellectual Property

All content on the website, including but not limited to text, images, logos, and designs, is the property of Clovari Fragrances or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

7. Limitation of Liability

We strive to ensure accurate and up-to-date information on our website; however, we do not guarantee the completeness or accuracy of the content. Clovari Fragrances will not be held liable for any direct or indirect damages arising from the use of our website or products.

8. Privacy

We respect your privacy and handle your personal data in accordance with our Privacy Policy. By using our website, you agree to the collection and use of your information as outlined in the policy.

9. Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms regularly. Your continued use of the website constitutes acceptance of any changes.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes will be resolved in the courts of Islamabad, Pakistan.

11. Contact Us

If you have any questions regarding these terms and conditions, please contact us at:

Email: support@clovari.com
Address: Islamabad, Pakistan